How does the Fat Freezer Platinum™ work?
It’s simple! The non-invasive fat-freezing device is strapped around an area of unwanted fat. It then uses cool temperatures to reduce unwanted fat and increases the appearance of tightening in the area where the product is used. For best results, use the device along with the Fat Freezer Diet Plan to promote natural sculpting.
Last updated: December 09, 2019 14:01
Is it safe to use at home?
Yes, the Fat Freezer Platinum™ is safe for daily home use. When used as directed on the recommended target areas there are no known associated risks. The product is still in the development phase and has begun the regulation process with regards to EMC and safety, as required by regulatory bodies such as the FDA. Once the product has completed the R&D phase we will register it with the FDA.
Last updated: December 09, 2019 14:02
How does it freeze the fat?
Based on a scientifically proven fat-freezing method, called Cryolipolysis, our device cools down to a specific temperature that freezes fat cells and does not harm the surrounding skin. After the fat is frozen, the body naturally dissolves and flushes out the fat cells.
Last updated: December 09, 2019 14:02
Can I exercise while wearing Fat Freezer Platinum™?
The Fat Freezer Platinum™ is designed to work best while being inactive (watching TV, reading, or working on your laptop) or doing very light indoor activities such as washing dishes, cooking or tidying up. It is not designed to be used while doing more rigorous activities or exercising since this may prevent the device from working optimally.
Last updated: December 09, 2019 14:02
What areas can I treat with the Fat Freezer?
You can use the Fat Freezer almost anywhere on your body. This includes the arms, underarms, inner thighs, legs, buttocks, love handles and most typically, the stomach area.
Last updated: December 09, 2019 14:02
Can I use Fat Freezer Platinum™ for more than 60 min/day? Would that be safe?
While there are no known risks to extended treatments, it is still recommended to limit your use of the Fat Freezer to a maximum of 60 min/day on any given area of the body. You are welcome to target multiple different areas throughout the same day.
Last updated: December 09, 2019 14:03
How do I prep my body for the Fat Freezer before using it?
Simply place a Fat Freezer pad between your skin and the metal plate on the device. Then, make sure the device is laying flat on the skin. The Fat Freezer pads (included in your kit) are used as a buffer between the skin and the cold temperatures of the device.
Last updated: December 09, 2019 14:03
Does the Fat Freezer cause any pain?
The process itself is not painful at all! Your skin may slightly discolor (or bruise) from the cold, but any pain you may experience is very minimal.
Last updated: December 09, 2019 14:04
What do the buttons on the device do?
The buttons are used to control treatment time and the device’s cooling strength. Press the power button once to turn the machine on, and once again to turn it off. The 30 min button makes your Fat Freezer Platinum™ cold for 30 minutes, starting from the time it gets cold. The 60 min button does the same for 60 minutes.
Last updated: December 09, 2019 14:04
Is there anything I need to do after a treatment?
To help break up the treated fat cells, and help your skin transition to normal temperatures, gently rub and massage the treated area. Recommend using our cellulite breaker along with our maintenance cream.
Last updated: December 09, 2019 14:04
Why is it recommended to drink a lot of water during my downtime?
Aside from the many health benefits of hydration on the body, drinking plenty of water helps naturally flush out the melted fat cells via the urinary system.
Last updated: December 09, 2019 14:04
Can I return my unit for a refund?
Refunds are given if your unit arrives broken, damaged or unsealed. The Fat Freezer also comes with a 30-day money back guarantee - if you are not satisfied with the product within 30 days, you can return for a refund.
Last updated: December 09, 2019 14:04
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.